FAQ

What platforms are supported?

Answer: Currently supported: MacOs, Windows

Linux will be considered to join later

Why do some translation sources need to fill in the configuration?

Answer: Because some translation sources are not provided by TTim, we only use it as an integration tool to access the functions of major translation service providers. Therefore, if you want to use other translation sources, you need to apply on the official website of the respective translation sources.

After the installation is completed in the Mac environment, it prompts: "It is damaged and cannot be opened. You should move it to the Trash"

Answer: Because TTime is not listed in Apple's App Store, applications downloaded from external sources will be automatically isolated in some MacOS system versions.

Here we provide two solutions

1. Turn on the Allow any source switch

[System Preferences -> Security & Privacy -> General] Select Enable 'Any Source' from the 'Allow apps downloaded from' option

If it is already enabled but still does not work, use the second method.

2. Execute the command through the terminal to solve the problem

Open a terminal and enter the following command:

sudo xattr -rd com.apple.quarantine /Applications/TTime.app

Then press the enter key (return) on the keyboard, enter the password, and press the enter key again to complete

Note: After pressing Enter, you will see a password followed by a key icon. Enter your own computer unlock password behind the key icon (when entering, the interface will not display the password you entered, and it feels like you cannot enter anything. , don’t worry about it, just press the Enter key after entering the correct unlock password based on your feeling)

Reference article: https://zhuanlan.zhihu.com/p/99489849

Installation or startup error

Error 1: VCRUNTIME140_1.dll not found

Error 2: A JavaScript error occurred in the main process and node-screenshots.win32-x64-msvc.node

In the above two error situations, you can manually install the VC library first. This is caused by the lack of driver library on the computer. Normally we have optimized it. If this prompt appears, you can contact us for feedback, and we will investigate and fix it. Condition

VC library download address https://github.com/InkTimeRecord/TTime/blob/main/build/VC_redist.x64.exe

In the Mac environment, after authorization, it is repeatedly prompted that authorization is required.

As shown in the picture below, authorization has been turned on, but every time you start or use a function, you will still be prompted for authorization (the same applies to other situations where repeated authorization is required, the picture below is only for reference)

1. First select “TTime” in the authorization list of repeated prompts and then delete the permission

2. Then just add authorization to TTime again.